Property Owners
Tenant Selection
To
ensure you gain the best possible tenants our rigorous selection process fully
investigates the past and current employment details, rental history, financial
and identification details of applicants.
Inspections
Prior
to a tenant moving in we rigorously assess your property and provide a detailed
report of its condition. General inspections are then conducted up to four
times a year and can be attended by you or a nominated representative. An
annual report advises you of the state of your property, how well the tenant is
maintaining it and what repairs are required. Dependent on your requirements
photographic records can also be maintained provided the tenant agrees to
photos being taken. We can also arrange annual building and pest inspections on
your behalf.
Payments
Tenants
are required to pay by direct debit and our office has a “No Arrears” policy .
Through our management software we gain immediate notification of overdue
amounts and act quickly to ensure payment. In the event your tenant
falls into arrears we issue arrears letters, make phone calls, call into the
property and issue terminations when required (terminations are issued after
the tenant falls 14 days in arrears). If a tenant falls into arrears they
are also advised that any references required for further tenancy will not be
favourable for the tenant and may restrict there chance of achieving other
rental properties.
Disputes
Disputes
with tenants are uncommon and are generally expediently resolved by our
property management team. Should a satisfactory result not be gained through
negotiation the Property Manager applies for a Consumer, Trader & Tenancy
Tribunal hearing, at which we are able to prepare a case to represent the
landlord’s interests.
Maximising Returns
Maximising
the returns of your investment is one Cardow & Partners Property key
priorities. We regularly assess the rental prices of properties taking into
consideration factors including market conditions and the quality of the
tenants. We also provide advice regarding potential improvements to your
property and keep you regularly updated with what’s happening in the real
estate market.